Frequently Asked Questions

Everything you need to know about your Broochella experience.

What materials are Broochella accessories made from?

We pride ourselves on quality. Our brooches and accessories are crafted using high-grade zinc alloys, hypoallergenic stainless steel, and hand-selected crystals or faux pearls to ensure durability and a premium finish.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping can take between 10-21 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale unless they arrive damaged.

Do you offer gift wrapping services?

Yes! Every Broochella piece arrives in a signature velvet pouch. You can also select our 'Premium Gift Box' option at checkout for a branded hard-shell box and a personalized note.

How should I care for my jewelry?

To maintain the brilliance of your pieces, avoid contact with perfumes, lotions, and water. Wipe your jewelry with a soft, dry microfiber cloth after each use and store it in its Broochella pouch.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Afterpay and Klarna.